Lead Guide

Posted October 12, 2020  |  BONOBOS

What you'll do...

Provides leadership to Guides by daily coaching; delivering exceptional customer service experiences and examples; effective communication; delivering a positive atmosphere that is productive, professional and pleasant.

Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.

Minimum Qualifications...

  • 2 - 5 years of sales experience in traditional retail or relevant sales experience
  • 1 year experiencing supervising or leading customer service

At Bonobos we...

  • Have a passion for delivering a superior experience to our customers, clients, vendors & one another.
  • Work hard because we love what we’re doing, but also believe in balance.
  • Back up our talk with challenging projects, random acts of team-wide fun and awesome co-workers that feel like family.
  • Value self-awareness, intellectual honesty, judgment, empathy & positive energy – often over experience

Contact Information